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Terms & Conditions
 

General
Debbie Brown Ltd., reserves the right to change Terms and Conditions.
Payment for online orders will be taken immediately.
If you have any queries or concerns about your order please email debbiebrowncakes@yahoo.co.uk where you will receive a response within 24 hours.
If there is any problem with your order we will notify you within 3 (three) working days.
In no event shall Debbie Brown Ltd., become liable to you for loss of business or loss of profit.
In no event shall we be liable to you for any damage to your Order after receipt.

Dispatch
Debbie Brown Ltd., uses Royal Mail for orders throughout UK, Europe and Internationally.  We will send out orders within 2 working days by Royal Mail First Class (UK only).
Debbie Brown Ltd., cannot be held responsible for any delivery delays by Royal Mail outside our control.
Debbie Brown Ltd., will send an email confirming dispatch of your order.

Returns
You may return any order or part order within 14 days.  The returned items must be in their complete sets and packaging undamaged and in saleable condition.  Please ensure that the return packaging protects the returned items.  Debbie Brown Ltd., will refund the order or part order within 7 days of receipt excluding delivery and return costs unless the item/s are faulty.

Gift Vouchers
Gift vouchers are valid for one year from purchase.
Gift vouchers cannot be exchanged for cash and are non-refundable.

Masterclasses
Classes are suitable for any skill level.
Debbie Brown will teach the class herself.
All designs taught in a Masterclass are the exclusive intellectual property of Debbie Brown Ltd., and must not be used for commercial purposes.
If you need to cancel your booking please do so with one month’s notice.
Please note that deposits paid to secure places are non-refundable but can be transferable (subject to availability).

 
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